Delivery & Returns
All orders over £15 are delivered FREE (UK Only)
Delivery costs £2.49 for orders under £15. Delivery is FREE for orders over £15. Ordering before 2pm and the basic delivery service usually takes 3 working days, but not normally longer than 5 working days.
As an example, if you were to order on a Thursday evening, you should expect delivery on the following Tuesday. Order on Monday before 12pm and you should see your order arrive on Wednesday.
Next Day Shipping Upgrade
If you require your order the next working day, you can upgrade for just £4.99. Orders using this service must be placed BEFORE 2pm for delivery the following working day.
We use www.apc-overnight.com who will require a signature on delivery. No delivery will take place on Saturday or Sunday for this service. We cannot guarantee what time of day the delivery will take place. We can provide a tracking number on request for use on the courier's website.
Our No Quibble Exchange Money Back Guarantee
We want you to be 100% satisfied with your purchases. That's why we operate our no-quibble exchange policy which simply means if you aren't happy with the product; perhaps it's not the colour you were expecting or you've simply changed your mind, as long as it's unopened, you can return it within 14 days of accepting the delivery.
As soon as we receive it back at Hobbybase, we'll process your refund the very same day.